Freelance Operations Support

Improve Your Efficiency

I help businesses and creative teams run more efficiently. Whether you’re scaling operations, managing multiple initiatives, or need someone to design better workflows and reporting systems, I ensure your operations support your goals and reduce friction.

Operational Services

  • Operations strategy & process improvement

  • Workflow design & optimization

  • Dashboard creation & reporting (SEO, marketing, ops)

  • Project coordination & execution (waterfall, agile, scrum)

  • Team coordination across remote & in-house teams

  • Marketing support (email campaigns, surveys, research, QA)

  • Change management & cross-functional support

Contact me to discuss your needs, and I can send over relevant samples.

Person typing on a laptop with a tumbler on a table.

Operation Tools

I’m experienced with a wide range of tools and pick up new ones quickly: ClickUp, Asana, JIRA, Linear, Trello, Notion, Everhour, Smartsheet, Salesforce, Slack, Zoom, Google Drive, Microsoft Office, SharePoint, SurveyMonkey, Google Analytics, Ahrefs, Google Search Console, and more.

Person writing notes or sketches on a white paper with a black marker, surrounded by a laptop and smartphone.

My Approach

I collaborate with teams to create clarity, streamline workflows, and improve day-to-day operations. I’m comfortable getting into the weeds and zooming out to see how everything fits together.

Beyond Operations

I bring a broad skill set spanning documentation and knowledge base creation, quality assurance and testing, SEO and marketing strategy, and content management. I’m comfortable moving across functions when a project needs it.

Certifications

PMP professional certification badge
Green Belt Certified badge from Six Sigma
Certified Management and Strategy Institute (CMS) logo
Scrum Alliance CSPO Product Owner badge
Scrum Alliance CSM Scrum Master certification badge

Ready to get things running smoothly?

Contact me to discuss how I can support your team.